Managed Technology Services

Managed Servers & Workstations

Chess’ Managed Services is a completely tailored solution designed to manage and maintain many of the daily functions needed to ensure that critical and non-critical IT components remain fully operational and operating at peak performance.  Just as a car needs oil, gas and tune ups, IT components require maintenance to ensure hardware and software systems stay current.

Chess can offer a wide array of solutions specifically tailored to each customer ensuring the supporting plan covers any and all systems.  Chess can even design a Total Technology TM solution to ensure that your complete technology footprint is serviced.  We understand that our customers are experts in their field so we have designed solutions to get them back to doing what they do best.

Servers & Workstations

Chess monitors and maintains server and workstation environments proactively applying tested patches and updates to ensure critical systems are fully secured and operating at peak performance.  Chess customers enjoy long term device trending, asset management and predictive analytics to ensure problems are caught early or before they even occur.  Environments can be optimized for system and client performance.

Customer Portal

Beyond supplying our customers with specifically tailored quarterly analysis of their infrastructure, Chess offers the ability for customers to proactively engage their environment through our monitoring and maintenance portal.

Support

Chess offers complete phone and email LIVE support for immediate needs and combines these with remote and on-site troubleshooting options.  Chess can expand support to any customer with any business hour setup including businesses with a 24/7 need.  Chess can even offer a one to one or a one to many “personal touch” for executives or managers who prefer having a physical body to bounce ideas and questions off of.

Virtual CTO

Big companies benefit from having a Chief Technology Officer, someone who can steer the vessel that is IT implementation and management.  Let Chess do the grunt work of staying current on technologies and processes that can help your business flow seamlessly.  Our Virtual CTO can leverage technologies to ensure executives, management and staff has access to the right technologies to empower their business.