At Chess one solution doesn’t fit all and we believe that our customers should have options. Your company is unique, so why not have a unique approach to supporting and maintain your equipment? Whether you want service on a time and material basis or complete peace of mind with a total manage print solution, Chess has the pieces so you can make the right move.
Time and Material Service
Don’t like signing contracts or committing resources to service plans? No problem, Chess’ dispatchers are waiting for your call and from our centralized location in the heart of Denver, we can dispatch a technician to your location to get the job done right!
Chess Service Agreements
Want guaranteed response times? Need loaner equipment when your equipment isn’t working correctly? Do you hate paying for parts when the break? Then you need a Chess service agreement. With Chess service agreements, you get a guaranteed 4 hour response from a Chess technician and access to Chess’ loaner equipment for repairs that can’t be made right away. Stop worrying about surprise costs when your equipment breaks, call Chess and we’ll handle the rest!
Want more out of your toner and supply purchases? How about having your service labor covered to diagnose and repair broken parts, sound too good to be true? Not with the Chess Mates program! When you have a Chess mates agreement from Chess, all you have to do is keep purchasing your normal toner and consumable items from us and we’ll cover the labor it takes to repair your broken printer or copier. Reach out to one of Chess’ experienced consumable representatives to learn more.
Managed Print Solutions
Do you hate wasting time tracking and ordering supplies for your office equipment? Want to reduce your printing costs and at the same time increase employee productivity? If you answered yes to either of these questions, then Chess’ Managed Print Solutions (MPS) is the right program for you. While all of those other guys say they offer managed print solutions, what are they actually managing? Do they provide a dedicated representative to monitor alerts from your printers and copiers? Are new toner and supplies shipped out and received at your location before you run out? Do technicians call you to notify you of a problem with your equipment before you even know about it? At Chess, we take the managed part of MPS seriously and for our customers, that means predicable results. You know your business and Chess knows managed print, let Chess handle what we know for you so you can get back to what your business does best!